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Hello, here! New customer? Start here

Welcome to the Allianz Global Assistance DVA Mobility Services website.

The Mobility Services website allows you to efficiently research and prescribe items for your customers from a list of over 3200 products. You can place and track your orders 24hrs a day, 7 days a week.

We work with over 150 dealers, 35 who are exclusive to Allianz and over 170 trade providers. We also take great pride in our customer care team who are here to support you at all times from the start of your request to ensuring it is completed.

Register with us now to start placing your orders

If you haven't already registered with us, please click here to complete our online registration form. Once you receive your login details, you can start placing orders online straight away.

MFS Tablet App

Working hand-in-hand with health professionals we have developed a new free "MFS - Mobility and Functional Support Service" app that can be used to conduct your assessments, manage clinical records, create diagrams for home modifications, and prescribe equipment.

Download our app free online. You can find it by searching for 'Mobility Services' or 'Allianz Global Assistance'.

To get started read the user guide here.

New Allianz Global Assistance products catalogue

Please contact us to obtain a copy of our handy products catalogue.

The catalogue features:

  • Recommended prescription advice for each category
  • a legend to advise who can prescribe the products
  • conveniently tabbed and colour coded sections, meaning you can quickly navigate your way to the correct category first time, every time.

To order mobility equipment from our catalogue, simply choose the method that is most convenient to you.

Direct Order Forms can be faxed or emailed; you can order directly via our website, or you can speak with our trained consultants.

Fax:

Direct Order Forms and Home Modification Diagrams to 1800 653 556

Email:

mfs@allianz-assistance.com.au

Website:

www.mobilityservices.com.au

Telephone:

1800 857 715

Option 1:

To speak with a mobility consultant

Option 9:

To hear our privacy policy